Frequently asked questions

Pick your dates and room on our website and submit the enquiry form. Our team confirms your booking on WhatsApp or call within minutes — booking direct always gets you our lowest rate.

Yes. Booking direct skips the OTA commission, so you get our best price guaranteed, often with complimentary breakfast for direct guests.

For most stays a small advance (token) via UPI confirms your booking. Walk-in and same-day bookings can often be settled at the hotel.

Absolutely. Call us at +91 98760 91865 or message us on WhatsApp and we'll handle everything for you.

Yes — you'll receive a confirmation on WhatsApp and email with your room, dates and rate.

We recommend booking a few days ahead, especially during wedding season, university events and festivals when rooms fill quickly.

Yes, we welcome group and corporate bookings. Use the corporate enquiry form or call us for special group rates.

Yes, we provide proper GST invoices for business and corporate stays on request.

Check-in is from 12:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are available on request, subject to availability.

A valid government photo ID (Aadhaar, Passport, Driving Licence or Voter ID) for every adult guest is required as per government rules.

Yes, subject to room availability on the day. Let us know your arrival time and we'll do our best.

Late check-out can be arranged on request depending on occupancy; a partial charge may apply for significantly extended check-outs.

Yes. Couples with valid government ID are welcome at Hotel Amar.

Yes, we accept valid government-issued IDs including for guests from Patiala and nearby areas.

We offer Deluxe, Super Deluxe, Executive and Family Rooms — all air-conditioned with attached bathrooms and free Wi-Fi.

Yes, every room is air-conditioned with 24×7 hot and cold water.

Yes, complimentary high-speed Wi-Fi is available in all rooms and common areas.

Yes, every room has an LED TV with cable channels.

Extra beds are available in Family and Executive rooms on request for a small additional charge.

Deluxe and Super Deluxe suit 2 adults; Executive up to 2 adults + 2 children; the Family Room sleeps up to 5 with an extra bed.

Yes, in-room dining from our pure-veg restaurant is available through the day.

Yes, we have full power backup so your stay is never interrupted.

Yes, complimentary toiletries and fresh towels are provided, with daily housekeeping.

Yes, daily housekeeping is included for every room.

We accept UPI, cash, and major cards at the hotel. Online advance payments are by UPI.

Yes — UPI (Google Pay, PhonePe, Paytm, BHIM) is our preferred and fastest payment method.

Yes. UPI payments go directly through your trusted banking app — we never store your card or UPI credentials.

No. The rate you're quoted is the rate you pay, plus applicable government taxes shown upfront.

Free cancellation is available up to 24 hours before check-in for standard bookings. See our Cancellation Policy page for full details.

Call or WhatsApp us with your booking details and we'll process your cancellation right away.

Eligible refunds are processed to your original UPI/payment method, typically within 5–7 working days.

Advance/token payments are refundable if you cancel within the free-cancellation window; see the Refund Policy for specifics.

Yes — our kitchen is 100% pure vegetarian, with no non-veg cooked anywhere on the premises.

Punjabi specials, North Indian, South Indian and Chinese, plus snacks, beverages and desserts.

Our restaurant serves 7:00 AM – 11:00 PM daily.

Yes, full room service from our restaurant is available to hotel guests.

Of course — walk-in diners are very welcome. You can also reserve a table in advance.

Yes, we provide pure-veg catering for events both in our banquet hall and outside.

Yes, many dishes can be prepared Jain-style (no onion/garlic) on request.

Yes, we have an elegant banquet hall suitable for weddings, engagements, parties, corporate events and conferences.

Our hall accommodates up to around 350 guests depending on the seating layout.

Yes, we offer customised pure-veg catering packages for all events.

Absolutely — our chef will work with you to design a menu for your event and budget.

Fill in the banquet enquiry form on our website or call us, and our event coordinator will get back to you with availability and packages.

Yes, our Wedding Package bundles the banquet hall with discounted guest rooms for your out-of-town guests.

Standard stage and seating are included; themed and designer décor are available in our Gold and Platinum packages.

We're on Mall Road, Baradari, Patiala 147001 — central, well-connected and walking distance from Baradari Garden.

Patiala Railway Station is about 3.2 km away, roughly a 10-minute drive.

Punjabi University is about 4.5 km away, around a 13-minute drive.

Yes, Baradari Garden is just a 2-minute walk from the hotel.

Qila Mubarak, Sheesh Mahal, Gurudwara Dukh Nivaran Sahib and Omaxe Mall are all a short drive away.

Yes, we offer free parking for guests.

The bus stand is a short auto/taxi ride away. Share your arrival details and we'll guide you, or use the directions link on our Contact page.

We're unable to accommodate pets at this time, with the exception of service animals.

All rooms are non-smoking. A designated area is available outside.

Very much so — families are our most welcome guests, with spacious Family Rooms and a pure-veg restaurant.

Yes, the premises are CCTV-monitored with 24×7 reception and staff on duty.

Please contact us about accessibility needs and ground-floor rooms — we'll do our best to accommodate you.