Legal
Refund Policy
Last updated: June 2026
This policy explains how and when refunds are issued for eligible cancellations and payments made to the hotel.
1. Eligibility
Refunds are issued for cancellations made within the free-cancellation window as described in our Cancellation Policy, and for any payments collected in error.
2. Refund Method
Eligible refunds are processed to the original method of payment. UPI payments are refunded to the same UPI ID / bank account used for the transaction.
3. Processing Time
Once approved, refunds are typically processed within 5–7 working days. The time for the amount to reflect in your account depends on your bank or UPI provider.
4. Non-Refundable Amounts
Non-refundable rates, certain offers, and the advance portion of banquet/event bookings (as specified in your quotation) are not eligible for refund.
No-shows and late cancellations may not be eligible for a refund, as per the Cancellation Policy.
5. Deductions
Where a partial refund applies, any applicable cancellation charge or one-night tariff will be deducted before the balance is refunded.
6. How to Request a Refund
To request a refund, contact us at +91 98760 91865 or stay@hotelamarpatiala.com with your booking and payment details. We'll confirm eligibility and process it promptly.